Shipping and return

SHIPPING:

We send packages every day.

We ship via Bpost, both for domestic and foreign destinations.

Parcels within Belgium should arrive the first working day after shipment.

Parcels outside Belgium take 2 to a maximum of 6 working days. You will receive an e-mail with the tracking link as soon as your package has left us. This way you can follow where your package is.

OVERVIEW RATES EUROPE

Belgium:         €4.95 (pick up)    €5,95€ (home delivery)              free shipping from €135

Netherlands:                              €6.95€ (home delivery)              free shipping from €135

Luxembourg:                              €6.95 (home delivery)               free shipping from €135

Germany:                                   €6.95€ (home delivery)             free shipping from €135

France:                                       €8.95€ (home delivery)             free shipping from €135

Spain:                                        €14.95 (home delivery)             free shipping from €135

Italy:                                          €14.95 (home delivery)             free shipping from €135   

Denmark:                                   €14.95 (home delivery)             free shipping from €135

Austria:                                       €14.95 (home delivery)             free shipping from €135

Sweden:                                      €14.95 (home delivery)            free shipping from €135

Norway:                                      €14.95 (home delivery)            free shipping from €135

Malta:                                         €14.95 (home delivery)            free shipping from €135

 

Great Britain:   €14.95 (home delivery)                                        free shipping from €135

Finland:          €14.95 (home delivery)                                          free shipping from €135

Poland:           €14.95 (home delivery)                                          free shipping from €135

Ireland:          €14.95 (home delivery)                                           free shipping from €135

Portugal:         €14.95 (home delivery)                                          free shipping from €135    

Czech Republic:€14.95 (home delivery)                                          free shipping from €135

Hungary:         €14.95 (home delivery)                                          free shipping from €135

Greece:           €14.95 (home delivery)                                          free shipping from €135

OVERVIEW RATES NOT-EUROPE

United States:  €15.95 (home delivery)                                         free shipping from €200

Canada:          €20.95 (home delivery)                                          free shipping from €200

Import taxes are paid by client.

RETURNS: step by step

Go to following website for returns and for printing return label:

https://samsensoryclothing.shipping-portal.com/rp/

The return costs within EUROPE are free of charge.

The return costs for countries outside Europe are paid by the customer.