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Si vous avez un compte, connectez-vous
S'inscrire
L'inscription à notre boutique permettra d'accélérer votre passage à la caisse lors de vos prochains achats, d'enregistrer plusieurs adresses, de consulter ou de suivre vos commandes, et plus encore.
S'inscrireshipping and return
SHIPPING:
We send packages every day.
We ship via Bpost, both for domestic and foreign destinations.
Parcels within Belgium should arrive the first working day after shipment.
Parcels outside Belgium take 2 to a maximum of 6 working days. You will receive an e-mail with the tracking link as soon as your package has left us. This way you can follow where your package is.
OVERVIEW RATES
Belgique: 3.95€ (pick up) – 4,95€ (home delivery) free shipping from €120
Pays-Bas: 4.95€ (pick up) – 5.95€ (home delivery) free shipping from €120
Luxembourg: 5.95€ (pick up) – 5.95€ (home delivery) free shipping from €120
Allemagne: 5.95€ (home delivery) free shipping from €120
France: 6.95€ (home delivery) free shipping from €120
Angleterre: Pas d'expédition pour le moment en raison du Brexit.
Espagne: 12.95 (home delivery) free shipping from €120
Italie: 12.95 (home delivery) free shipping from €120
Danemark: 12.95 (home delivery) free shipping from €120
Austrich: 12.95 (home delivery) free shipping from €120
Suède: 12.95 (home delivery) free shipping from €120
Suisse: 12.95 (home delivery) free shipping from €120
Norvège: 12.95 (home delivery) free shipping from €120
Malte: 12.95 (home delivery) free shipping from €120
Finlande: 14.95 (home delivery) free shipping from €120
Pologne: 14.95 (home delivery) free shipping from €120
Irlande: 14.95 (home delivery) free shipping from €120
Portugal: 14.95 (home delivery) free shipping from €120
Republic Tcheque:14.95 (home delivery) free shipping from €120
Hongrie: 14.95 (home delivery) free shipping from €120
Grèce: 14.95 (home delivery) free shipping from €120
RETURNS: step by step
Step 1: Log in to your account in the web store.
If you have placed an order as a guest, use the same e-mail address to convert your guest account to a customer account.
Step 2: You see the page with recent orders.
Click on order for which you want to return items.
Step 3: Click on "return items" at the bottom right to create a return shipment.
You will be redirected to a page where you can set up a return shipment.
Step 4: Which items return?
Choose number of products in drop down to return. Products that you want to keep, you let those at zero.
Step 5: Indicate why you want to return these items
Choose return reason in drop down menu.
Step 6: Click on "Send" at the bottom right.
The return costs are free of charge.
Return address:
SAM sensory & more
Bolwerkstraat 53
2200 Herentals
BELGIUM