Shipping and return

SHIPPING:

For shipping, SAM works together with the custom-made company Kaliber from Herentals.

The packages are sent on Tuesdays and Thursdays.

We ship via Bpost, both for domestic and foreign destinations.

Parcels within Belgium should arrive the first working day after shipment.

Parcels outside Belgium, within Europe take 2 to a maximum of 5 days. Parcels going outside Europe take 5-14 days for arrival. You will receive an e-mail with the track.

OVERVIEW RATES EUROPE

Belgium:         €5.95 (pick up)    €6,95€ (home delivery)              free shipping from €135

Netherlands:                              €7.95€ (home delivery)              free shipping from €135

Luxembourg:                              €7.95 (home delivery)               free shipping from €135

Germany:                                   €9.50€ (home delivery)             free shipping from €135

France:                                       €9.50€ (home delivery)             free shipping from €135

Spain:                                        €14.95 (home delivery)             free shipping from €135

Italy:                                          €14.95 (home delivery)             free shipping from €135   

Denmark:                                   €14.95 (home delivery)             free shipping from €135

Austria:                                       €14.95 (home delivery)             free shipping from €135

Sweden:                                      €14.95 (home delivery)            free shipping from €135

Norway:                                      €14.95 (home delivery)            free shipping from €135

Malta:                                         €14.95 (home delivery)            free shipping from €135

 

Great Britain:   €15.95 (home delivery)                                        free shipping from €135

Finland:          €14.95 (home delivery)                                          free shipping from €135

Poland:           €14.95 (home delivery)                                          free shipping from €135

Ireland:          €14.95 (home delivery)                                           free shipping from €135

Portugal:         €14.95 (home delivery)                                          free shipping from €135    

Czech Republic:€14.95 (home delivery)                                          free shipping from €135

Hungary:         €14.95 (home delivery)                                          free shipping from €135

Greece:           €14.95 (home delivery)                                          free shipping from €135

OVERVIEW RATES NOT-EUROPE

United States:  €18.95 (home delivery)                                         free shipping from €200

Canada:          €20.95 (home delivery)                                          free shipping from €200

Import taxes are paid by client.

 

RETURNS: step by step

Go to following website for returns and for printing return label:

https://samsensoryclothing.shipping-portal.com/rp/

The return costs within EUROPE are free of charge.

The return costs for countries outside Europe are paid by the customer.