Shipping and return


We send packages every day.

We ship via Bpost, both for domestic and foreign destinations.

Parcels within Belgium should arrive the first working day after shipment.

Parcels outside Belgium take 2 to a maximum of 6 working days. You will receive an e-mail with the tracking link as soon as your package has left us. This way you can follow where your package is.


Belgium:         €3.95 (pick up)    €4,95€ (home delivery)               free shipping from €120

Netherlands:                              €5.95€ (home delivery)              free shipping from €120

Luxembourg:                               €5.95 (home delivery)              free shipping from €120

Germany:                                   €5.95€ (home delivery)             free shipping from €120

France:                                       €6.95€ (home delivery)             free shipping from €120


Spain:                                        €12.95 (home delivery)             free shipping from €120

Italy:                                          €12.95 (home delivery)             free shipping from €120    

Denemark:                                  €12.95 (home delivery)             free shipping from €120

Austria:                                       €12.95 (home delivery)             free shipping from €120

Sweden:                                      €12.95 (home delivery)            free shipping from  €120

Switserland:                                €12.95 (home delivery)            free shipping from  €120

Norway:                                      €12.95 (home delivery)            free shipping from  €120

Malta:                                         €12.95 (home delivery)            free shipping from  €120


Great Britain:   €14.95 (home delivery)                                        free shipping from €120

Finland:          €14.95 (home delivery)                                          free shipping from €120

Poland:           €14.95 (home delivery)                                          free shipping from €120

Ireland:          €14.95 (home delivery)                                           free shipping from €120

Portugal:         €14.95 (home delivery)                                          free shipping from €120    

Czech Republic:€14.95 (home delivery)                                          free shipping from €120

Hungary:         €14.95 (home delivery)                                          free shipping from €120

Greece:           €14.95 (home delivery)                                          free shipping from €120


United States:  €15.00 (home delivery)                                         free shipping from €150

Canada:          €19.95 (home delivery)                                          free shipping from €200

Import taxes are paid by client.

RETURNS: step by step

Step 1: Log in to your account in the web store.

If you have placed an order as a guest, use the same e-mail address to convert your guest account to a customer account.

Step 2: You see the page with recent orders.

Click on order for which you want to return items.

Step 3: Click on "return items" at the bottom right to create a return shipment.

You will be redirected to a page where you can set up a return shipment.

Step 4: Which items return?

Choose number of products in drop down to return. Products that you want to keep, you let those at zero.

Step 5: Indicate why you want to return these items

Choose return reason in drop down menu.

Step 6: Click on "Send" at the bottom right.

The return costs within EUROPE are free of charge.

The return costs for countries outside Europe are paid by the customer.

Return address:

SAM sensory & more

Bolwerkstraat 53

2200 Herentals