Shipping and return


We send packages every day.

We ship via Bpost, both for domestic and foreign destinations.

Parcels within Belgium should arrive the first working day after shipment.

Parcels outside Belgium take 2 to a maximum of 6 working days. You will receive an e-mail with the tracking link as soon as your package has left us. This way you can follow where your package is.


Belgium:         €3.95 (pick up) – €4,95€ (home delivery)               free shipping from €120

Netherlands:                              €5.95€ (home delivery)              free shipping from €120

Luxembourg:                               €5.95 (home delivery)              free shipping from €120

Germany:                                   €5.95€ (home delivery)             free shipping from €120

France:                                       €6.95€ (home delivery)             free shipping from €120


Spanje:                                      €12.95 (home delivery)             free shipping from €120

Italië:                                         €12.95 (home delivery)             free shipping from €120    

Denemarken:                              €12.95 (home delivery)             free shipping from €120

Oostenrijk:                                  €12.95 (home delivery)             free shipping from €120

Zweden:                                      €12.95 (home delivery)            free shipping from  €120


Finland:          €14.95 (home delivery)                                          free shipping from €120

Polen:             €14.95 (home delivery)                                          free shipping from €120

Ierland:          €14.95 (home delivery)                                           free shipping from €120

Portugal:         €14.95 (home delivery)                                          free shipping from €120

Tjechië:           €14.95 (home delivery)                                          free shipping from €120

Hongarije:       €14.95 (home delivery)                                          free shipping from €120

Griekenland:    €14.95 (home delivery)                                          free shipping from €120


RETURNS: step by step

Step 1: Log in to your account in the web store.

If you have placed an order as a guest, use the same e-mail address to convert your guest account to a customer account.

Step 2: You see the page with recent orders.

Click on order for which you want to return items.

Step 3: Click on "return items" at the bottom right to create a return shipment.

You will be redirected to a page where you can set up a return shipment.

Step 4: Which items return?

Choose number of products in drop down to return. Products that you want to keep, you let those at zero.

Step 5: Indicate why you want to return these items

Choose return reason in drop down menu.

Step 6: Click on "Send" at the bottom right.

The return costs are for the account of the customer.

Return address:

SAM sensory & more

Bolwerkstraat 53

2200 Herentals