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By creating an account with our store, you will be able to move through the checkout process faster, store multiple addresses, view and track your orders in your account, and more.
Create an accountShipping and return
SHIPPING:
For shipping, SAM works together with the custom-made company Kaliber from Herentals.
The packages are sent on Tuesdays and Thursdays.
We ship via Bpost, both for domestic and foreign destinations.
Parcels within Belgium should arrive the first working day after shipment.
Parcels outside Belgium, within Europe take 2 to a maximum of 5 days. Parcels going outside Europe take 5-14 days for arrival. You will receive an e-mail with the track.
OVERVIEW RATES EUROPE
Belgium: €5.95 (pick up) €5,95€ (home delivery) free shipping from €150
Netherlands: €7.95€ (home delivery) free shipping from €150
Luxembourg: €7.95 (home delivery) free shipping from €150
Germany: €9.50€ (home delivery) free shipping from €150
France: €9.50€ (home delivery) free shipping from €150
Spain: €14.95 (home delivery) free shipping from €150
Italy: €14.95 (home delivery) free shipping from €150
Denmark: €14.95 (home delivery) free shipping from €150
Austria: €14.95 (home delivery) free shipping from €150
Sweden: €14.95 (home delivery) free shipping from €150
Norway: €14.95 (home delivery) free shipping from €150
Malta: €14.95 (home delivery) free shipping from €150
Finland: €14.95 (home delivery) free shipping from €150
Poland: €14.95 (home delivery) free shipping from €150
Ireland: €14.95 (home delivery) free shipping from €150
Portugal: €14.95 (home delivery) free shipping from €150
Czech Republic:€14.95 (home delivery) free shipping from €150
Hungary: €14.95 (home delivery) free shipping from €150
Greece: €14.95 (home delivery) free shipping from €150
OVERVIEW RATES NOT-EUROPE
Great Britain: €15.95 (home delivery) free shipping from €250
United States: €18.95 (home delivery) free shipping from €250
Canada: €20.95 (home delivery) free shipping from €250
Great Britain: €15.95 (home delivery) free shipping from €250
Import taxes are paid by client.
RETURN
STEP 1:
Log in to your account in the SAM online store.
If you placed an order as a guest, register with the same email address to convert the guest account to a customer account.
STEP 2:
Select the order for return.
Click on "view".
STEP 3:
Click on "return item" to create a return shipment.
Select which products are to be returned. Anything you want to keep, leave at 0.
Choose the reason for the return.
Click on "SEND".
Return costs are FREE within EUROPE.
Outside of Europe, the return costs are borne by the customer.